CANCELLATION POLICY

Please read this before you commit to a retreat. We understand that cancellations sometimes are necessary for a variety of reasons. We try to be as fair as possible, but please keep in mind our expenses are paid up front and large deposits are made to the venues to secure our locations. 

• Please make your cancellation in writing via email to info@quilt-lady.com. All cancellations are subject to a $25 cancellation fee.

• We will allow reservation substitutions at any point after booking. If you can find a substitute retreater to take your spot, you will receive a full refund (less cancellation fee).  Substitutions should be made in writing via email to info@quilt-lady.com so that booking information can be updated appropriately.
• If you need to cancel 30 days or more prior to the retreat, your fee will be refunded in full (less the $25 cancellation fee).  
• For cancellations less than 30 days prior, NO refunds will be issued.
• We do not transfer credits to future retreats. 
• If a retreat is cancelled by the venue we will automatically issue full refunds.

DATA PRIVACY STATEMENT

Thank you for joining **The Quilt Lady Text Club**! Your privacy is important to us. Below is our commitment to safeguarding your information:

1. **Information We Collect**
When you opt-in to The Quilt Lady Text Club, we collect your phone number and any additional information you provide during the signup process.

2. **How We Use Your Information**
- To send you promotional offers, updates, and notifications about The Quilt Lady.
- To improve your customer experience through personalized communication.
- To comply with applicable laws and regulations.

3. **How We Protect Your Information**
We use industry-standard measures to ensure the security of your personal information. Your data is stored securely and accessed only by authorized personnel for the purposes outlined above.

4. **Data Sharing**
We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data may be shared with service providers solely to assist in delivering our text club messages (e.g., SMS platforms).

5. **Your Rights**
- You may opt out of The Quilt Lady Text Club at any time by replying with "STOP" to any of our messages.
- You can request access to or deletion of your personal data by contacting us directly at info@quilt-lady or by calling 405-594-7845.

6. **Changes to This Privacy Statement**
Any updates to this privacy statement will be posted on our website or communicated through our text club messages. Please review periodically to stay informed.

By opting into The Quilt Lady Text Club, you agree to the terms outlined in this Privacy Statement. 

Thank you for being part of The Quilt Lady family!